Frequently Asked Question’s
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Q: What is the difference between an herbal facial and a European facial?
A:The herbal facial is performed by a massage therapist. It is a soothing, relaxing, luxurious facial treatment using mild herbal products, including an exfoliant, herbal facial masque, and lavender moisturizing lotion, for a blissful face massage. The herbal facial is available as a half hour or one hour treatment. The one hour facial would include an extended massage, including neck and shoulders, hands and feet.
The European facial is performed by a licensed esthetician, using Dermalogica products. It is a more deep-cleaning facial treatment. The esthetician analyzes your skin, makes recommendations for skin care, and is licensed to do extractions. The European facial requires at least one hour, and includes facial massage and steam as well. 90 minutes is recommended in order to infer the full benefits of the treatment.
Q: What is the difference between the deluxe manicure or pedicure and the regular manicure or pedicure?
A: The deluxe manicure or pedicure is twice as long as the regular treatment and includes twice as much hand or foot massage, plus a hydrating mud masque or a soothing paraffin dip.
Q: What is a couples massage?
A: We have a couples massage room with two massage tables where you and your partner can receive massage side by side in the same room. We offer couples room massage at a discounted price.
Q: What is the common procedure for tipping my therapist(s)?
A:Spa gratuity is generally comparable to restaurant gratuity, anywhere from 10% - 25%, depending on how pleased you are with your service. Gratuities are not included in package prices. Tips can be left in the treatment room or at the front desk. Sorry for the inconvenience, we do not accept gratuities on credit cards.
Q: What is Ultrasonic Microdermabrasion?
A: Microdermabrasion is a mid-level method of exfoliation, more effective than a scrub. Ultrasonic microdermabrasion is a form of microdermabrasion that uses ultrasonic waves as opposed to the traditional sanding method. In addition, ultrasound is used to infuse treatment serums into the skin. The result is glowing, smooth skin. This is a great facial for sensitive skin.
Q: What is a Parafango body wrap?
A: The full body parafango wrap is a superior skin conditioning program that leaves the skin feeling smooth and soft. It is also great as an anti stress treatment with phenomenal relaxation properties and detoxifying effects. The treatment includes a whole-body cream exfoliation, after which you are covered in a fango mud/paraffin body masque, and wrapped in wool blankets. This wrap also stimulates breakup of cellulite and reduction of excess water weight.
Q: What is Head, Hand, Foot Heaven?
A: A 10-minute aromatherapy foot bath and exfoliating scrub. While on the table, thick rich shea butter is applied to your hands and feet and they are covered in warm hand and foot mittens. This treatment ends with a head, neck, shoulder, hand and foot massage.
Q: What is a computer stress massage?
A: Computer stress massage focuses on muscle groups that are most affected by excessive computer/desk work, including the neck, shoulders, lower back, wrists, and hands.
Q: What is ear candling?
A: Ear candling is a relaxing method for cleaning and clearing the ear canal of wax, water, and other build-up. A long, slim, hollow cone is rested shallowly inside the ear canal, and the wider end is lit, creating heat and suction that pulls impurities out of the ear canal and into the candle. The process is very soothing and beneficial.